Online Shop FAQ

What products do you sell in your online shop?

At Mia’s Assisting LLC, our online shop offers a variety of products designed to inspire wellness, motivation, self-care, creativity, and everyday living.

Products may include:

• Apparel

• Journals and notebooks

• Tumblers, mugs, and cups

• Digital downloads

• Printable resources

• Wellness products

• Self-development materials

• eBooks and guides

• Lifestyle accessories

• Custom-designed items

• Other

Product availability may change seasonally or during special launches.

Are your digital products downloadable?

Yes. Digital products are delivered electronically and may include:

• PDFs

• Printable worksheets

• Journals

• eBooks

• Templates

• Guides

• Digital planners

• Educational resources

• Other

After purchase, download instructions will typically be provided through email or checkout confirmation.

Do you offer refunds on digital products?

Due to the nature of digital products, all digital downloads and electronic items are non-refundable and non-exchangeable once purchased.

Do you offer custom products or designs?

Yes. Select custom orders may be available depending on the product type, design request, and availability.

Custom services may include:

• Shirt designs

• Event items

• Personalized gifts

• Business branding items

• Digital creations

Custom pricing and turnaround times may vary.

How long does shipping take?

Shipping times vary depending on:

• Product type

• Order volume

• Customization requests

• Supplier processing times

• Holidays and weekends

In a perfect scenario, after an order is placed, it should arrive at your doorstep within two weeks. Here’s how the process works:

• Once the order is confirmed, it will be sent to the vendor.

• The vendor will then process the order and prepare it for shipping.

• The order will be pending for 24 to 48 hours before processing begins.

• After processing, which takes an additional 24 to 48 hours, it will be shipped and require another 2 to 5 days for delivery.

Estimated shipping or processing times may be listed at checkout or discussed during custom orders.

Do you ship internationally?

Shipping availability may vary depending on the product and fulfillment provider. Please contact us regarding international shipping inquiries before placing an order.

What happens if my order arrives damaged?

If your item arrives damaged or incorrect, please contact us within a reasonable timeframe, along with photos and order details, so we can review the issue and determine the next steps.

Can I cancel or modify my order after purchase?

Orders may only be modified or canceled within a limited timeframe before processing begins. Once production or shipment starts, changes may no longer be possible.

Custom orders and digital products typically cannot be canceled once work has begun.

What payment methods do you accept?

We currently accept secure online payments through approved payment platforms available during checkout.

Depending on availability, accepted methods may include:

• Debit cards

• Credit cards

• PayPal

• Cash App

• Venmo

Are your products handmade or print-on-demand?

Some products may be handmade, while others are fulfilled through trusted print-on-demand or production partners, depending on the item.

Do you offer sales or discounts?

Yes. Seasonal sales, promotions, bundle offers, and special discounts may be offered throughout the year. Be sure to follow our updates and announcements for future promotions.

Are colors and product appearances exact?

We do our best to display products accurately; however, colors and appearances may vary slightly depending on screen settings, lighting, printing processes, and product materials.

Can I use your digital products for resale?

Unless otherwise stated, products are intended for personal use only. Redistribution, resale, copying, or unauthorized sharing of digital content is prohibited without written permission.